First of all thanks for staing with us As for your question, it is already added to our FAQ. To solve you problem you need to follow this short and easy to understand step by step instruciton:

I am getting error message: The given key is NOT assigned to IP *.*.*.*

If you will still experience the same problem, then you can always contact us via email. Please include your VIP pass in the message and we will study your case without a delay.

HIF